Shipping & Delivery

Free Shipping

We offer free shipping on all orders. Please allow up to 1-3 business days (excluding weekends and holidays) for us to process and prepare your order for dispatch from our warehouse.

Delivery Times

Once dispatched, delivery typically takes 3-7 business days. Please note this is an estimate based on business days, not a guaranteed delivery date, actual delivery times can vary depending on your location and the carrier.

Order Tracking

As soon as your order ships, you'll receive a shipment confirmation email containing your tracking number, so you can follow your rug's journey to your door.

Questions About Your Delivery?

If your estimated delivery window has passed and your order hasn't arrived, or if you have any questions about shipping, contact us at kelimshop@gmail.com or +31 6 14545999.

For information on returning an item, see our Returns & Refunds Policy.